Collections Specialist

Job Locations US-CA-San Diego | US-GA-Atlanta

We are Community Partners.

We are Opportunity Creators.

We are Responsible People.

We are Entrepreneurial spirits.


WE are ShopCore.


Guided by our C.O.R.E principles and the support of Blackstone, ShopCore has set themselves apart from the competition. An industry leader in the commercial real estate market, ShopCore have over 100+ shopping centers covering approximately 20 million square feet in over 18 states across the United States. Due to tremendous growth, we’re hiring! 


Due to our continued expansion, ShopCore Properties has an immediate opening for an energetic, conscientious and detail-oriented Collections Specialist who enjoys making a difference, being part of a team, and takes pride in their career.


As of the date on which this job advertisement is posted, the Company anticipates that the base salary range for this role is $55,000-$75,000, 10% bonus target (this represents the presently-anticipated low and high end of the Company’s base salary range for this position).  Total direct compensation may also include discretionary bonus and/or incentive compensation. Actual base salary range may vary based on various factors, including but not limited to location and experience.


What you will do:


As the Collections Specialist, one is held accountable to, however not limited to, the following job functions: 

  • Monitor, report on and collect outstanding receivables in a timely and courteous manner
  • Set up and instruct tenants on payment portal use; field questions regarding portal
  • Work to resolve problem receivables with the Tenant, Accounting, Property Management, and the Legal Department
  • Update financial system with relevant tenant account status notes
  • Research, resolve and respond to questions received via telephone, email, voicemail in a timely and courteous manner
  • Understand and comply with internal control procedures and company policies and procedures
  • Apply standard policies and procedures; investigate questionable data to recommend actions to resolve discrepancies
  • Assumes additional responsibilities and performs special projects as needed or directed


What you should have:

  • 3-5 years in related function required
  • Education and work experience requirements may be adjusted for highly specialized knowledge or uniquely applicable experience
  • Previous industry experience strongly preferred
  • Excellent customer service, verbal and written communication and interpersonal skills necessary
  • Exceptional problem solving and organizational skills needed
  • Ability to multi-task and manage shifting priorities and deadlines, with attention to detail and an ability to work both independently and in a team environment
  • Working knowledge of Word, Excel and general ledger accounting software required
  • MRI experience preferred
  • Must be able to effectively handle multiple projects simultaneously in a deadline driven environment
  • Self-motivated and self-directed
  • Ability to be proactive and demonstrate initiative in projects and tasks
  • High degree of integrity

What we offer:


We are a driven organization with teammates who are supportive, collaborative, and encourage different perspectives. We don’t take ourselves too seriously, but we take our work seriously. We stock our offices with snacks, drinks, and games!


You will also have the opportunity to contribute to our teammate led committees, including our Diversity, Equity & Inclusion Committee that champions and fosters an inclusive and diverse professional environment, SEED - our female-focused program designed to foster professional and personal growth, and CoreGiving, a nonprofit that lies at the heart of our organization, founded by ShopCore and laser-focused on fighting food insecurities & childhood hunger.


We are committed to sustaining this environment and a spirit of partnership with the communities in which we operate. We are dedicated to protecting the environment and to improving the lives of those around us. We derive satisfaction from knowing that our charitable efforts and sustainability initiatives leave our communities better than we found them.


And of course, we offer competitive pay and a full slate of benefits.


If any of this sounds interesting, apply today, and come grow with us!



EEO Statement

Our company is proud to be an equal opportunity employerWe celebrate diversity and are committed to creating an inclusive environment for all employees. Our employment decisions are based on individual qualifications, job requirements and business needs without regard to race, color, marital status, sex, sexual orientation, gender identity and/or expression, age, religion, disability, citizenship status, national origin, pregnancy, veteran status and or any other legally protected characteristics. We are committed to providing reasonable accommodations, if you need an accommodation to complete the application process, please email



Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed